Our customers are our priority. Because we care for you and strive to provide you with the best of services, we also offer you a 14days return and exchange offer from the date of purchase.
Your happiness is our priority and if you are not happy with your purchases you can return it back to us or get it exchanged. However the product needs to be in its original unused condition, in its packing and with all the necessary tags and documents along. Remember that you can try the product for your fittings but it should be returned in a resalable condition.
In case your product is different from what you ordered, you can send us an image together with the items you ordered and we will make changes or refunds after investigation. If the product turns out to be defective, send it back to us and we will make sure you get the best pieces possible.
In case there is a problem with size, feel free to see our above SIZE CHART
Remember postal and shipping charges for return or exchange are responsibilities of the customer. If you want to return and exchange any product, you need to pay the shipping rates and return would be made after deduct the shipping fee only.
If you need to return the purchase, return it via a trustable courier company as we might need to track orders under various circumstances. If the product has defects by default we will refund and pay for the shipping charges however if you happen to be unsatisfied with the product, you will bear all shipping and courier charges. Once the item is received by us, we will send you a confirmation email.
Our aim is to provide you with the best of services and build long term customer relationships. You can feel free to contact us through ebay message and we will reply within 24 hours time.
We take pride in creating custom-made make-to-order replica jackets for our customers for an additional cost of just 30 CAD only on top of actual price.
All we need from our customers are the measurements they need a custom jacket for. We look to receive following measurements for a custom jacket.
- CHEST (Full circumference, exact fit better be bare-chest or with just a thin T-Shirt on)
- SLEEVES (From end of shoulders to mid-palm)
We tend to keep the length according to the style of the jacket which could be equal to, less than or greater than the sleeves, depending on the actual design
We also appreciate our customers to suggest us designs and color variation they are looking for in a particular item.
Buyers please strictly comply with above mentioned sizing chart as we will not be held responsible if the item you choose doesn’t fit you well.
In case of exchange; shipping and handling charges will apply that are between $14 to $30.
There will be no refunds, and returns for exchange will only applicable provided the item is sent back to us unworn, with tags and in the original condition it was sent in.
If you have any questions regarding the policies or sizing please contact us.
Shipment & Delivery cycle take 7 to 12 working days.
Sometimes an item or a size is out of stock so it had to be manufactured and delivered directly from our overseas factories